The purchase and assistance of appliances always put us in front of long-standing questions: where to buy? Buy branded or not? Where to take it to repair?
We want a new refrigerator or a new washing machine or dishwasher because our old appliance is broken, not working or else and the question arises whether it is better to buy one from a well-known brand or one from an unknown brand?
The advantage of the second option is that it will most likely allow us to save money. Still, perhaps by choosing more consolidated home appliances brands in India, we could receive more technical assistance in the event of a failure. This is indeed part of taking into consideration the positive and negative aspects of buying branded appliances or not.
Certainly, there are less popular brands because they are less publicized, which are able to provide reliable and quality products, many of them, for example, are found in some supermarkets that tend to sponsor one sub-brand rather than another. Probably in these cases, real commercial partnerships are created, and the advantage for the user is that of having an important chain of supermarkets.
A parallel discussion can be opened on the subject of appliance repairs. Unfortunately, this argument brings with it some thorny issues. Although it can be said that these arise to a greater extent after the warranty period has ended. Here potential troubles could start on a little-known brand including:
- If it can be repaired
- The pieces needed for repair will be found
- How much the repair will cost
In part the same questions would be applicable to Intec home appliances, but perhaps with another shade. The big brands are continually creating products, so a two-year-old washing machine (for example) may already be old, and therefore, questions about reparability or traceability of the necessary parts may become necessary even after a modest number of years. Let’s think, for example, of the technological progress of televisions in recent years or even of washing machines.
The official home appliance service centres are well distributed from a geographical point of view, and among other things, there is also the alternative of finding good home repairers; they are usually freelance technicians, who can come and repair your fridge or your washing machine directly at your home.
If you find the right professional, honest and with reasonable prices, this would be the optimal solution when you go out of the warranty period, also because these repairers do the job before your eyes, just like a plumber would do, and so you can be quieter on the actual need for the spare part or on the actual specific intervention on that part of the faulty device.
The speech is different for a brand that is not well known. Even if you bring our appliance to the place of purchase, it is not so easy that you can have precise or satisfactory indications.
Perhaps this company has disappeared, either because it failed, because it is absorbed by another and here the greatest difficulties begin. There are specialist repair shops, but they are not so common in small towns. But by identifying one of these assistance centers, the repair could take place without too many problems or hitch.
So there is no 100% optimal solution in any case. Unfortunately, it could be said that each case is in its own right, and the only experience can help in these cases.